Personal Contacts at Heritage Bank

Personal Contacts

Contact Us - Personal Banking

For general account information: See the list below based on your need. You can also call 678-284-3432 during normal business hours. Customer Service Representatives are available to assist you.

To send us general questions or comments, contact customer.service@heritagebank.com.

For Most Requested Services including information on how to change an address or order check copies, see our Customer Service area.

Contacts

  • Customer Service 678-284-3432 Representatives are available during normal business hours General account information, checking, savings, CDs
  • HeritageBank24 Telephone Banking 404-897-5447 General account information, checking, savings, CDs
  • Online Banking Support 678-284-3433 Representatives are available during normal business hours General help related to Online Banking and BillPay
  • BizPay Support 866-971-0106 7am - 1am EST, seven days a week General help with bill payments

Departments

  • Check Card 678-284-3432
    • General inquires about your ATM or Check Card
    • Report lost or stolen cards
    • Account balance
    • Transfer funds
    • Activate your Heritage Bank Business Check Card
  • Credit Cards Branch Location 1-800-819-4249
  • Payments:
    First Bankcard Center
    PO Box 2557
    Omaha, NE  68103-2557
    • Report lost or stolen cards
    • Request credit line increase
    • ATM access options
  • Investments 770-478-8881 
    • Schedule an appointment with investment counselor
    • Account questions
    • Brokerage questions
    • Place orders for stocks, bonds, mutual funds, options
  • Mortgage Loans 770-478-8881 Mortgage account inquiries
  • Retail Lending Branch Location
    • Early payoff quotes
    • General inquiries
FDIC offers insurance coverage up to $250,000.00 per customer.