Personal Contacts at Heritage Bank

Contact Us - Personal Banking

For general account information: See the list below based on your need. You can also call 678-284-3432 during normal business hours. Customer Service Representatives are available to assist you.

To send us general questions or comments, contact customer.service@heritagebank.com.

For Most Requested Services including information on how to change an address or order check copies, see our Customer Service area.

Contacts

• Customer Service 678-284-3432 customer.service@heritagebank.com Representatives are available during normal business hours General account information, checking, savings, CDs
• HeritageBank24 Telephone Banking 404-897-5447 General account information, checking, savings, CDs
• Online Banking Support 678-284-3433 Representatives are available during normal business hours General help related to Online Banking and BillPay
• BizPay Support 866-971-0106 7am - 1am EST, seven days a week General help with bill payments

Departments

• Check Card 678-284-3432 customer.service@heritagebank.com
  • General inquires about your ATM or Check Card
  • Report lost or stolen cards
  • Account balance
  • Transfer funds
  • Activate your Heritage Bank Business Check Card
• Credit Cards Branch Location 1-800-819-4249
• Payments:
  First Bankcard Center
  PO Box 2557
  Omaha, NE  68103-2557
  • Report lost or stolen cards
  • Request credit line increase
  • ATM access options
• Investments 770-478-8881 
  • Schedule an appointment with investment counselor
  • Account questions
  • Brokerage questions
  • Place orders for stocks, bonds, mutual funds, options
• Mortgage Loans 770-478-8881 Mortgage account inquiries
• Retail Lending Branch Location customer.service@heritagebank.com
  • Early payoff quotes
  • General inquiries