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We stand with and for, the fair and equal treatment of men, women and children regardless of race, gender, age, creed or nationality. Even with those guiding principles, we understand there is much anger and hurt all across our nation right now. The pain we feel demonstrates a collective need to strengthen our communities both at the local and national level. Our company will be a part of that solution.
Our mission statement begins “To be a financial institution that strengthens our communities.” We believe our organization contributes to our communities by providing a foundation of trust and fairness, but we can do better. Those of us at Heritage Bank will strive to play a greater role as a positive force that influences our communities.
Part of the strength of our communities is the unique backgrounds that define us. We want everyone to feel welcomed and respected at Heritage Bank. It is important to take the time to listen and have face-to-face conversations with each other to help build empathy and learn to lean on each other when needed.
Our current events reinforce the need for Americans to take a moment and introspectively evaluate if you have grown to be a person that would make your Creator proud. We fall short, if truthful, in our own critique. We are not without flaw, but our intentions are pure. As active participants in the communities we serve, we will continue to listen to the needs of consumers, businesses, and other institutions to support their efforts of making this a better place to live, work, play and pray.
To be a financially viable, independent community bank that is committed to improving the quality of life of the communities we serve.
To earn the loyalty of employees, customers and the community by operating with integrity and fairness at all times.
To demonstrate behavior that totally focuses on the customer and recognize they are the reason we are here.
To have employees who are empowered to build long-term relationships with our customers.
To provide our shareholders long-term growth and an attractive return on their investment in the bank.
To satisfy the customer’s needs by offering a myriad of products that are driven by a sales and service philosophy.
“Committed to those we serve.”
We will create and maintain a professional environment that invites the ideas of our employees, fosters the confidence of our shareholders, and exceeds the expectations of our customers.
We will be a specialized solution provider that:
“Committed to Those We Serve”
Produced by: Edward Taylor, Branch Manager, Clayton County