Personal Contacts

Contact Us – Personal Banking

For general account information: See the list below based on your need. You can also call 678-284-3432 during normal business hours. Customer Service Representatives are available to assist you.

To send us general questions or comments, contact [email protected].

Contacts

• Customer Service
  678-284-3432
  [email protected]
  Representatives are available during normal business hours
  General account information, checking, savings, CDs
• HeritageBank24 Telephone Banking
  404-897-5447
  General account information, checking, savings, CDs
• Online Banking Support
  678-284-3433
  Representatives are available during normal business hours
  General help related to Online Banking and BillPay
• BillPay Support
  866-971-0106
  7am – 1am EST, seven days a week
  General help with bill payments

Departments

• Check Card
  678-284-3432
  [email protected]
  • General inquires about your ATM or Check Card
  • Report lost or stolen cards
  • Account balance
  • Transfer funds
  • Activate your Heritage Bank Business Check Card
• Credit Cards
  Branch Location
  1-800-819-4249
• Payments for Credit Cards:
  First Bankcard Center
  PO Box 2557
  Omaha, NE  68103-2557
  • Report lost or stolen cards
  • Request credit line increase
  • ATM access options
• Investments
  770-478-8881
  • Schedule an appointment with investment counselor
  • Account questions
  • Brokerage questions
  • Place orders for stocks, bonds, mutual funds, options
• Mortgage Loans
  770-478-8881
  Mortgage account inquiries
• Retail Lending
  Branch Location
  [email protected]
  • Early payoff quotes
  • General inquiries