Personal Contacts
Contact Us – Personal Banking
For general account information: See the list below based on your need. You can also call 678-284-3432 during normal business hours. Customer Service Representatives are available to assist you.
To send us general questions or comments, contact customer.service@heritagebank.com.
Contacts
- Customer Service
678-284-3432
customer.service@heritagebank.com
Representatives are available during normal business hours
General account information, checking, savings, CDs - HeritageBank24 Telephone Banking
404-897-5447
General account information, checking, savings, CDs - Online Banking Support
678-284-3433
Representatives are available during normal business hours
General help related to Online Banking and BillPay - BillPay Support
866-971-0106
7am – 1am EST, seven days a week
General help with bill payments
Departments
- Check Card
678-284-3432
customer.service@heritagebank.com- General inquires about your ATM or Check Card
- Report lost or stolen cards
- Account balance
- Transfer funds
- Activate your Heritage Bank Business Check Card
- Credit Cards
Branch Location
1-800-819-4249 - Payments for Credit Cards:
First Bankcard Center
PO Box 2557
Omaha, NE 68103-2557- Report lost or stolen cards
- Request credit line increase
- ATM access options
- Investments
770-478-8881- Schedule an appointment with investment counselor
- Account questions
- Brokerage questions
- Place orders for stocks, bonds, mutual funds, options
- Mortgage Loans
770-478-8881
Mortgage account inquiries - Retail Lending
Branch Location
customer.service@heritagebank.com- Early payoff quotes
- General inquiries
